Neff C47C62N3GB User Manual download pdf (Page 26)

Troubleshooting

Malfunctions often have simple explanations. Please read the

following instructions before calling the after-sales service.

Repairs may only be carried out by fully trained after-sales

service technicians. Incorrect repairs to your appliance may

present considerable risks for the user.

: Risk of electric shock!

■ Work on the appliance electronics may only be performed by

a specialist.

■ Always disconnect the appliance from the power supply

when work is carried out on the electronics. Switch off the

circuit breaker or remove the fuse from your household fuse

box.

Problem Possible cause Notes/remedy

The appliance does not work The plug is not plugged in Connect the appliance to the electricity

supply

Power cut Check whether other kitchen appliances

are working

Circuit-breaker faulty Check in the fuse box to make sure that

the circuit-breaker for the appliance is OK

Faulty operation Switch off the circuit-breaker for the appli-

ance in the fuse box and switch it back on

after approx. 10 seconds

The appliance cannot be started The appliance door is not fully closed Close the appliance door

The appliance is not switched off Turn the operating mode selector back to

the

Û position and switch on again.

The appliance cannot be started. "Des-

cale" appears in the text display.

Descaling has been cancelled Press the Start button. Then rinse the

appliance twice (see section: Descaling).

Proceed as described in the section "Emp-

tying the evaporator dish and refilling the

water tank".

The appliance cannot be started. "Clean"

appears in the text display.

Cleaning aid was cancelled Press the Start button. Then rinse the

appliance twice (see section: EasyClean®

cleaning aid. Proceed as described in the

section "Emptying the evaporator dish and

wiping out the appliance")

‹:‹‹ flashes in the clock display

Power cut Reset the clock (see section: Electronic

clock)

‹:‹‹ flashes in the clock display, §§§

appears in the temperature display

Power cut during cooking

Press the KJ clock function button, reset

the clock (see section: Electronic clock)

The appliance is not in operation. A cook-

ing time is shown on the display.

The Start button was not pressed after the

setting had been made.

Press the Start button or delete the setting

with the Stop button

"Safety cut-out" appears in the text display

and

‹‹‹ flashes in the temperature dis-

play

Automatic safety cut-out is active Turn the operating mode selector back to

the Û position and lock it in place

‹‹‹ flashes in the temperature display

The appliance is not switched off Turn the operating mode selector back to

the

Û position and lock it in place

"Fill water tank" appears even though the

water tank is full

The water tank has not been inserted

properly

Push in the water tank until it locks into

place.

The detection system is not working Call the after-sales service

"Fill water tank" appears even though the

water tank is not yet empty, or the water

tank is empty but "Fill water tank" does not

appear

The water tank is dirty. The moving water

level indicators are jammed

Shake and clean the water tank. If the

parts cannot be freed, obtain a new water

tank from the after-sales service

The water tank empties for no discernible

reason. The evaporator dish overflows

The water tank was not closed properly Close the lid until you feel it lock into place

The tank lid seal is dirty Clean the seal

The tank lid seal is faulty Obtain a new water tank from the after-

sales service

The evaporator dish has boiled empty

even though the water tank is full.

The water tank has not been inserted

properly

Push in the water tank until it locks into

place

The feed line is blocked Descale the appliance. Check whether the

water hardness range is set correctly

"Empty/Clean tank?" appears in the dis-

play

The appliance has not been used for at

least two days and the water tank is full

Empty and clean the water tank. Always

empty the water tank after cooking

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Neff C47C62N3GB User Manual Page 26

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