Neff C54L70N3GB User Manual download pdf (Page 12)

Error messages

You can take remedial action yourself for some error

messages.

After-sales service

Our after-sales service is there for you if your appliance needs

to be repaired. We will always find the right solution in order to

avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and

the production number (FD no.) so that we can provide you with

the correct advice. The rating plate bearing these numbers can

be found on the right-hand side when you open the appliance

door. To save time, you can make a note of the number of your

appliance and the telephone number of the after-sales service

in the space below, should it be required.

Please note that there will be a fee for a visit by a service

technician in the event of a malfunction, even during the

warranty period.

Please find the contact data of all countries in the enclosed

customer service list.

To book an engineer visit and product advice

Trust the expertise of the manufacturer, and rest assured that

the repair will be carried out by trained service technicians

using original spare parts for your domestic appliance.

This appliance corresponds to the standards EN 55011 and

CISPR 11. It is a Group 2, Class B product.

Group 2 means that microwaves are produced for the purpose

of heating food. Class B states that the appliance is suitable for

private households.

Technical data

The appliance is not in operation. A

cooking time appears in the dis-

play.

The

… button was not pressed after the set-

ting had been made.

Press the … button or switch the appliance off.

The microwave does not switch on. The door was not fully closed. Check whether food residues or foreign objects

are trapped in the door. Make sure that the seal

surfaces are clean. Check whether the door seal

is twisted.

The

… button has not been pressed. Press the … button.

It takes longer than before for the

food to heat up.

The microwave power setting is too low. Select a higher power setting.

A larger amount than usual has been

placed in the appliance.

Double the amount = almost double the time

The food was colder than usual. Stir or turn food during cooking.

A signal sounds. The colon in the

display is flashing.

The appliance is in demonstration mode.

1. Press the °±² button.

2. Press and hold the o button for 3 seconds.

The demonstration mode is deactivated.

Problem Possible cause Remedy/information

Error message Possible cause Remedy/Note

Error message "E723" appears in the dis-

play.

The door is not properly closed.

Open the appliance with the

3 button and

close it again.

Error message "Er1", "Er4", "Er18" or "E305"

appears in the display.

Technical malfunction. Call the aftersales service.

Error message "Er11" appears in the dis-

play. "Button jammed"

The buttons are dirty or the mechanism

has jammed.

Press all the buttons several times. Clean

the buttons with a dry cloth. Open and

close the appliance door. If this does not

help, consult the after-sales service.

E no.

FD no.

After-sales service

GB 0844 8928989

Calls from a BT landline will be charged at up to

3 pence per minute. A call set-up fee of up to 6 pence

may apply.

IE 01450 2655

Power supply 230 V, 50 Hz

Maximum total connected load 1,990 W

Microwave power setting 900 W (IEC 60705)

Microwave frequency 2,450 MHz

Grill 1300 W

Fuse min. 10 A

Dimensions (HxWxD)

 appliance 38.2 x 59.5 x 32.0 cm

 cooking compartment 22.0 x 35.0 x 27.0 cm

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Neff C54L70N3GB User Manual Page 12

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