Neff K6624X9 EU User Manual Page 27

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Customer service
Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on
the rating plate. Fig. -
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault Possible cause Remedial action
The refrigerating unit
is switching on more
frequently and for
longer.
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
The ventilation
openings have been
covered.
Remove obstacles.
Temperature display
refrigerator
compartment is
flashing. Fig. 2/3
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
Too much food was
placed in the
compartment.
Before placing food in the freezer,
press the “super” button.
The ventilation
openings have been
covered.
Remove obstacles.
Appliance has no
refrigeration capacity.
Appliance has been
switched off.
Power failure.
The fuse has been
switched off.
The mains plug has
not been inserted
properly.
Press main On/Off switch. Fig. 2/1
Check whether the power is on.
Check the fuse.
GB 0844 8928989 Calls from a BT
landline will be
charged at up
to 3 pence per
minute. A call
set-up fee of up
to 6 pence may
apply.
IE 01450 2655
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