Neff U14M42N3GB User Manual Page 22

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Faults and repairs
It is not always necessary to call the after-sales service.
Sometimes, you can find a remedy yourself. You will find some
tips for troubleshooting in the following table.
: Risk of electric shock!
Work on the appliance electronics may only be performed by
a specialist.
Always disconnect the appliance from the power supply
when work is carried out on the electronics. Switch off the
circuit breaker or remove the fuse from your household fuse
box.
Replacing the oven light bulb
Replace faulty oven light bulbs.
Spare bulbs can be obtained from the after-sales service or
specialist retailers. Only use these oven light bulbs.
For the main oven: E14, 220 - 240 V, 40 W, heat-resistant to
300 °C.
For the top oven: E14, 220 - 240 V, 25 W, heat-resistant to
300 °C.
: Risk of electric shock !
Disconnect the appliance from the power supply. Switch off the
circuit breaker or remove the fuse from the household fuse box.
1. Place a tea towel in the cold cooking compartment to prevent
damage.
2. Turn the glass cover anticlockwise and remove it.
3. Replace the oven light bulb with a bulb of the same type.
4. Screw on the glass cover again.
5. Remove the tea towel and switch on the circuit breaker.
Note: Use rubber gloves if the glass cover cannot be
unscrewed: Or order a special removal tool from the after-sales
service:
For the main oven: Order no. 613634
For the top oven: Order no. 621743
Changing the door seal
If the door seal is defective, it must be replaced. Replacement
seals for your appliance can be obtained from the after-sales
service.
The door seal is attached in four places (figure A). When
replacing it, disconnect and attach the hooks at all four points
(figure B).
Check again to ensure that the seal is seated correctly in the
corners in particular.
Problem Possible cause Remedial action
Electrical operation is malfunctioning (e.g.
indicator lamps do not light up)
Faulty circuit breaker Check fuses in the fuse box and replace if
necessary
Liquid or runny dough runs to one side Appliance not installed level Check the appliance installation (see the
Installation instructions)
:‹‹ flashes in the clock display
There was a power cut Reset the clock (see section: Electronic
clock)
Electronically controlled functions are mal-
functioning
Energy surges (e.g. lightning strike) Reset the function concerned
Smoke is generated during roasting or grill-
ing
Fat is burning on the grill element Continue grilling or roasting until the fat on
the grill element is burnt away
Wire rack or universal pan inserted incor-
rectly
Check the shelf height (see section:
Roasting or grilling)
High levels of condensation are generated
in the cooking compartment
Normal occurrence (e.g. when baking
cakes with very moist toppings or roasting
a large joint)
Open the appliance door briefly from time
to time during operation
Enamelled accessories have light, matt
spots on them
Normal occurrence caused by dripping
meat or fruit juices
Not possible
Door panels are misted up Normal occurrence caused by tempera-
ture differences
Heat the appliance up to 100 °C and then
switch off again after 5 minutes
$ %
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